Frequently Asked Questions

Get answers to common questions about 2 week refill (95 mins): Volume.

We recommend scheduling refills every two weeks to maintain optimal volume and prevent gaps. The 2 week refill (95 mins): Volume replaces fallen lashes and maintains shape, ensuring a consistently full, cohesive set without needing a full new application.

Arrive with clean, makeup-free eyes and remove contact lenses before your appointment. Avoid caffeine for steady nerves, and skip oil-based products or heavy serums. If you have allergies or recent lash treatments, notify your lash artist in advance.

When applied and maintained properly, volume refills do not damage natural lashes. Our technicians use lightweight extensions and precise isolation to avoid stress. Follow aftercare—avoid oil-based products and rubbing—to protect natural lashes and prolong extension life.

This service is scheduled for 95 minutes, which covers consultation, gentle cleansing, targeted replacement of missing extensions, styling, and a brief aftercare review. Timing can vary slightly based on your natural lash retention and desired volume.

Please remove contact lenses prior to your appointment for comfort and safety, or bring a case so you can remove them at the studio. You may reinsert lenses after the adhesive has fully set—typically a few hours—per your technician's guidance.

Avoid water, steam, saunas, and heavy sweating for the first 24–48 hours. Do not use oil-based cleansers or mascaras, and gently brush lashes daily. Sleep on your back if possible and schedule regular refills to maintain shape and longevity.