Frequently Asked Questions

Get answers to common questions about Express Refill.

An Express Refill usually takes 30–45 minutes depending on lash retention, whether it's a two- or three-week fill, and any customization. Your technician will assess lashes, recommend the best refill interval, and confirm pricing and aftercare before starting.

Arrive with clean, makeup-free lashes—avoid mascara, oil-based products, and heavy eye creams for 24 hours. If you have allergies or recent lash treatments, mention them. Our team will review prep steps when confirming your personalized plan at the appointment.

Yes. We offer both two-week and three-week refill options based on your natural lash cycle, retention, and lifestyle. Your technician will recommend the ideal interval during the consultation and tailor the service to meet your look and comfort.

When applied and maintained by certified technicians using proper adhesive and lightweight extensions, Express Refills should not damage natural lashes. We assess lash health at every visit, adjust weight and placement, and advise on aftercare to minimize stress and promote healthy growth.

Avoid heavy water exposure, steam, and sweat for the first 24 hours to allow adhesive to fully cure. After that, gentle cleansing and regular, oil-free care are fine. Our technicians will review specific aftercare based on your lashes and activities.

Pricing reflects refill interval (two- or three-week), lash retention, required volume, and any customization. Final cost and a personalized maintenance plan are confirmed during your appointment after assessment. We’ll explain options and answer questions so you feel comfortable booking.