Frequently Asked Questions

Get answers to common questions about Makeup Cleanse (15 mins): $20.

During the Makeup Cleanse you’ll receive a brief consultation, gentle professional removal of residual makeup, and a calming cleanse focused around the lashes and lids. Our technician explains each step, recommends next steps, and answers any questions before you leave.

Please arrive with a fresh face free of makeup as requested. If you arrive wearing makeup we can remove it, but additional time or charges may apply. Arriving makeup-free ensures the quickest, safest cleanse and most accurate assessment for lash services.

The appointment is scheduled for a focused fifteen minutes, which includes a short consultation. If you’re booking combined services or need extra cleansing, additional time will be added. Final pricing and a personalized plan are confirmed during your appointment.

Our gentle, lash-safe products and techniques are designed to protect extensions and tints. Technicians will assess any recent treatments and adjust their approach. If you have recent extensions, tinting, or adhesive sensitivities, mention them so we can ensure safe cleansing.

Yes — makeup cleanses can be tailored for sensitive skin. We use mild, non-irritating products and gentle techniques. If you have known allergies or very reactive skin, please tell us ahead of time; we may perform a brief patch test before proceeding.

The listed price covers the standard 15-minute Makeup Cleanse. If additional services, extended time, or retail products are recommended, your technician will explain options and any extra costs. Final pricing and a customized plan are presented and confirmed at your appointment.